Legal

Privacy Policy

Effective date: March 16, 2025 · Updated September 2026 · Root Seek Health

This Privacy Policy describes how Root Seek Health (“RootSeek,” “we,” “us”) collects, uses, and shares information when you visit rootseekhealth.com and its subdomains (the “Website”) or submit information through it. Information you share with us as a patient is additionally protected under our Notice of Privacy Practices and applicable federal and state health-privacy law.

Information we collect

• Information you give us. When you submit a form, request a call, complete a health check, or sign up for communications, we collect what you enter: for example your name, email address, phone number, state of residence, the answers you provide, and any message you write.
• Information collected automatically. Like most websites, we collect usage data such as your IP address, approximate location (city, state, country), device and browser information, language, the pages you view, referring links, and the campaign or partner code in the link you used to reach us. We use cookies and similar technologies to do this.

How we use it

• To respond to your request and contact you by phone, text message, or email about it.
• To send the summary or materials you asked for, and, with your consent, informational and marketing messages. You can opt out at any time (reply STOP to texts, or use the unsubscribe link in emails).
• To operate, secure, analyze, and improve the Website, and to protect it against spam and abuse.
• To track which community partner referred you, where a partner link or code was used, so that we can honor our partner agreements.

How we share it

We do not sell your personal information. We share it only with service providers that help us run the Website and communicate with you (for example our customer-relationship and messaging platform, email and text delivery providers, website hosting, analytics, and security providers), each of which is bound to use it only on our behalf; with professional advisors; and when required by law or to protect rights and safety. Mobile phone numbers and text-messaging consent are never sold or shared with third parties for their own marketing.

Cookies and analytics

You can control cookies through your browser settings. Disabling cookies may affect some features of the Website.

Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, to restrict or object to certain processing, or to receive a copy of it, subject to applicable law. Residents of certain jurisdictions (including the European Economic Area) have additional rights, including the right to withdraw consent and to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us using the details below.

Retention

We keep personal information for as long as needed for the purposes described above, to comply with our legal and record-keeping obligations, and to resolve disputes.

Children

The Website is not directed to children under 13 and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The effective date at the top tells you when it was last changed.

Contact

Root Seek Health · Newburyport, Massachusetts · (617) 665-7780. You may also write to us through the contact form on this Website.